Last Updated: November 1, 2023
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the netflowiq.com website and the NetflowIQ educational platform (together, the "Service") operated by NetflowIQ ("us", "we", "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Service.
By creating an account, accessing, or using our Service, you confirm that you are at least 16 years of age and that you understand and agree to these Terms. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to these Terms.
When you create an account with us, you must provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.
We reserve the right to suspend or terminate your account if any information provided is inaccurate, incomplete, or violates these Terms.
NetflowIQ is an educational platform for analyzing distributed data structures, visualizing network topology, and understanding verification blocks in digital environments. Our Service includes various tools, content, and resources designed to facilitate learning and understanding of these complex technical concepts.
We offer various subscription plans, including free and premium options. Details of each plan's features, limitations, and pricing are available on our website.
For paid subscriptions, you agree to pay all fees in accordance with the payment terms in effect at the time of purchase. All payment obligations are non-cancelable, and fees paid are non-refundable except as expressly provided in our Refund Policy or as required by applicable law.
Unless otherwise stated, subscriptions automatically renew for the same subscription term at the then-current rate unless canceled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us.
We reserve the right to change our prices at any time. If we change pricing for your subscription plan, we will notify you before the change takes effect.
All fees are exclusive of taxes, which we will charge as applicable. You are responsible for paying all taxes associated with your use of the Service.
The Service and its original content, features, functionality, and design elements are and will remain the exclusive property of NetflowIQ and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Our trademarks, service marks, logos, and trade names may not be used without our prior written consent.
By submitting, posting, or displaying content on or through the Service ("User Content"), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with providing and promoting the Service.
You represent and warrant that you own or have the necessary rights to the User Content and that the User Content does not infringe upon the intellectual property rights or other rights of any third party.
If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such feedback for any purpose without compensation to you.
You agree not to use the Service for any purpose that is illegal, harmful, or prohibited by these Terms. Prohibited activities include, but are not limited to:
We reserve the right to terminate your access to the Service immediately, without prior notice, if you violate any of the acceptable use provisions.
The Service may contain links to third-party websites, services, or resources that are not owned or controlled by NetflowIQ. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party websites, services, or resources.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
We make no warranties or representations about the accuracy or completeness of the content provided through the Service or the content of any websites linked to the Service.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NETFLOWIQ, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE.
IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO US IN THE PAST TWELVE MONTHS.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to defend, indemnify, and hold harmless NetflowIQ and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
This defense and indemnification obligation will survive these Terms and your use of the Service.
These Terms shall remain in full force and effect while you use the Service. We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiations. If the dispute cannot be resolved through negotiations, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
The arbitration shall be conducted in North Harmonyborough, New Jersey, and the judgment of the arbitrator may be entered in any court having jurisdiction thereof.
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by posting the new Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and us regarding the Service.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of NetflowIQ.
If you have any questions about these Terms, please contact us at:
Email: info@netflowiq.com
Phone: +1 (863) 343-4575
Address: 49 W Maryland St, Indianapolis, IN 46204, United States