Privacy Policy

Last Updated: November 1, 2023

NetflowIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website netflowiq.com (the "Site") and use our educational platform for analyzing distributed data structures, visualizing network topology, and verification blocks in digital environments (the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Fill out a contact form
• Subscribe to our newsletter
• Request customer support
• Participate in surveys or promotional activities

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Address
• Payment information (processed securely through third-party payment processors)
• Educational institution or organization (if applicable)
• Profile information (for registered users)
• Other information you choose to provide

1.2 Automatically Collected Information

When you access our Site or use our Services, we may automatically collect certain information about your device and usage patterns, including:

• Device information (such as your IP address, browser type, operating system, device type)
• Usage data (such as pages visited, time spent on pages, links clicked)
• Location information (based on your IP address)
• Referring websites or applications
• Performance data and error reports

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and to better understand how you use our Site and Services. These technologies help us analyze usage patterns, remember your preferences, personalize your experience, and deliver relevant content and advertisements.

The types of cookies we use include:

• Essential cookies: Necessary for the basic functionality of the Site
• Analytical/performance cookies: Help us analyze how users use the Site
• Functionality cookies: Allow us to remember choices you make
• Targeting/advertising cookies: Used to deliver relevant advertisements and track marketing campaign performance

You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of the Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Respond to your inquiries and provide customer support
• Send administrative information, such as updates, security alerts, and support messages
• Deliver newsletters, educational content, and marketing communications that may be of interest to you
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze usage patterns and trends to improve our Site and Services
• Detect, prevent, and address technical issues, security breaches, or fraudulent activities
• Comply with legal obligations and enforce our terms and policies

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of NetflowIQ, our users, or others.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to rectify inaccurate or incomplete information
• The right to erase your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw your consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you reside. By using our Site and Services, you consent to the transfer of your information to countries that may have different data protection rules than your country.

8. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@netflowiq.com
Phone: +1 (863) 343-4575
Address: 49 W Maryland St, Indianapolis, IN 46204, United States